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| Basics of Business Maths Series |
 This series is designed for users who want to improve their basic math skills. It covers basic mathematical calculations commonly used in business settings. Courses cover computing fractions and decimals, the order of operations for combined compu...
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| Building Relationships Series |
 How do you build strong networks within your company and among industry peers? How do you communicate effectively with different types of people in the workplace and get your point across clearly? This series will help you build bridges and improv...
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| Business Ethics |
 The Business Ethics series provides a common sense, practical approach to doing good work, emphasizing the need for people to prepare in advance for ethical dilemmas. The series takes an honest, realistic view of how managers can help improve ethi...
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| Communicating With Power |
 Most people's jobs include working with a lot of people who are coworkers from across the company (or even from other companies). Many times, doing your job properly depends upon other people doing the things or having the information you need. Ho...
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| Customer Service |
 This series is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. The series a...
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| Dealing with Difficult People |
 This series presents strategies for handling interpersonal tension in the workplace. In each course, learners will gain insight into analyzing situations, determining the best courses of action, and resolving problems. Scenarios and examples inclu...
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| Doing Business in China |
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In everyday business, it’s more and more common to meet, hold conference calls, and travel overseas. When you’re working with people from an unfamiliar country, how can you gain the knowledge to ensure smooth communication and to avoid an offensiv...
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| Doing Business in India |
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In everyday business, it’s more and more common to meet, hold conference calls, and travel overseas. When you’re working with people from an unfamiliar country, how can you gain the knowledge to ensure smooth communication and to avoid an offensiv...
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| E-Mailing Your Way to the Top |
 E-mail has become so prevalent in the workplace that we seldom think about it, and yet it is the medium coworkers see you through most often. How can your e-mails speak for you clearly, effectively, and potently? This series will walk you through ...
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| Fundamentals of Business Management |
 The Fundamentals of Business Management series provides learners with basic theories, skills and tools they can use to improve their performance as managers.
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| Innovation in the Workplace Series |
 Creativity can do more than just spark the next Big Idea for your organization. It’s also a critical skill for finding unique solutions to problems and new ways to improve on old processes. This series will help you to build your creativity and en...
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Innovation in the Workplace
inn01 |
£49.95 |
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| Instructional Design |
 This series will teach the learner the basics of the instructional design process. Learners will discover how to identify the need for instruction and analyze the content to be taught. Best practices for designing, planning, implementing, and eval...
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| Motivation |
 This series presents the concepts of providing motivation for employees. It discusses developing a vision, a common goal, and direction for workers. Topics covered include using effective communication, conducting effective meetings, and encouragi...
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| Motivation Methods and Strategies |
 This series provides insight for motivating team members in the workplace. Learners will understand principles for leading and coaching employees and will discover methods of motivating a team through rewarding top performers, correcting weaker pe...
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| Negotiating |
 This series presents strategies for negotiating in business and daily situations. It covers techniques for developing a negotiation plan, evaluating the opposition, and taking advantage of body language, props, timing, questions, and correspondenc...
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| Problem Solving Through Productive Thinking Series |
 One of the greatest abilities of leaders - whether in management positions or on the front line - is the ability to see the root of problems and quickly enact effective solutions. This series will pass on some of the skills and tips that will help...
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Problem Solving Through Productive Thinking
prob1 |
£49.95 |
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| Project Management Professional Certification 2009 Series |
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The more important a project, the more it needs a standardized system to plan and organize it to be completed efficiently. The Project Management Institute’s PMP (Project Management Professional) certification is the industry-leading standard for ...
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| QuickBooks |
 This series is designed for users who want to use QuickBooks 6.0 as a business accounting system. An overview of the application is presented, including using the EasyStep Interview process to enter basic company information and set up accounts. T...
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QuickBooks 6.0
QB55 |
£49.95 |
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| QuickBooks 2004 |
 This series is designed for learners who want to use QuickBooks 2004 as a business accounting system. Tasks covered include using the EasyStep Interview to set up QuickBooks; adding accounts and customers; setting up security; tracking invoices, p...
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QuickBooks 2004
QB04 |
£49.95 |
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| Running an Online Business |
 NEW - Set up your business on the Web
This series examines topics related to creating an e-business. After providing an introduction to e-commerce, the series examines how to start an e-business, establishing a business presence, and creating critical applications. Also covered are th...
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| Sarbanes-Oxley Act |
 The Sarbanes-Oxley Act of 2002 will have a long lasting impact on the governance and financial accountability of publicly held companies. This series will provide the learner with an overview of the Act. Learners will master guidelines for making ...
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| Time Management for Maximum Productivity |
 It always seems like we could use an extra two hours (or more!) in the day. How can we manage our time and be truly productive in the office, and in life? This series will introduce you to the most important rules of time management, including not...
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| Time Management Fundamentals |
 This series describes specific time-management strategies that learners can apply to make their work time more efficient and productive.
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